Frequently Asked Questions (FAQs)
Intended Audience: Employees and Staff
Table of Contents
Questions & Answers
How do I report a job that is running slowly?
Look at the "Related Services" section of this article, click the service titled "Banner Process Assistance". It will take you to a form to fill out to submit a request.
What is the Sleep/Wake mode option in Banner?
Sleep/Wake mode in Banner is related to Applications Manager - Job Scheduling, modifying jobs to become disabled/enabled. OSU IT Enterprise Operating Systems is responsible for changing jobs Sleep/Wake modes.
Which OSU IT group handles issues regarding the Applications Manager - Job Scheduling in Banner?
Enterprise Systems and Data Center Operations are in charge of job scheduling in Banner.