General/Technical Documentation
Intended Audience: New EIT Staff
Purpose
This General Documentation article will help New EIT Employees to learn our General Ticket Processing through TDNext.
General Information
The below videos were made by our EIT Staff during the early phases of TDNext and are here to inform you of our General Ticket Processing through TDNext.
Note: While both videos cover similar content, since attendees asked different questions, each video can contain different insight and information, so be sure to look at the other video if the first one doesn't answer your questions.