Self-Help Article (External)
Intended Audience: Faculty, staff, students, alumni, and retirees in the OSU and A&M systems.
Purpose
This article guides user through fixing Cowboy mail login after a password reset.
Requirements
- Valid OKey credentials.
- Active O365 license.
- Computer with access to Internet.
Step-by-Step Procedures
- When logging into cowboymail.okstate.edu, you will be prompted with a screen showing your O-Key login address.

- Select the three dots to the right of your email address, and select “Forget”.

- After this you will be able to sign into your account as usual.