Cowboy Mail - Email - How to Setup Cowboy Mail in Mozilla Thunderbird with the Owl for Exchange Add-on

Self-Help Article (External)

Purpose

This article provides step-by-step instructions for setting up Cowboy mail in Mozilla Thunderbird with the Owl for Exchange Add-on.

Requirements

Step-by-Step Procedures

Thunderbird can be used on Windows or Linux. The directions shown are for a Thunderbird client on Linux. The Owl Add-on allows translation of email traffic to Exchange ports and doesn’t use IMAP or POP.

OSU has purchased Owl licenses for use with Thunderbird for all @okstate.edu email addresses. In step 9 when you use your @okstate.edu email address, you will be automatically licensed.

  1. In Thunderbird, click the settings icon (three horizontal bars) and then go to Add-ons.Uploaded Image (Thumbnail)
  2. In the Add-ons manager, click Browse all add-ons button. You may have to scroll down to see the button.Uploaded Image (Thumbnail)
  3. In the search bar type Owl and the select Owl for Exchange.Uploaded Image (Thumbnail)
  4. Click Add to Thunderbird.Uploaded Image (Thumbnail)
  5. You may get a prompt about Trusted Add-ons. Click Install Now.Uploaded Image (Thumbnail)
  6. You should get a prompt when the Add-on is installed. Click Open Add-ons Manager.Uploaded Image (Thumbnail)
  7. Click Preferences for the Owl Add-On.
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  8. Scroll down until you see Mail Account Management. Click Add New account manually.Uploaded Image (Thumbnail)
  9. Use your @okstate.edu email address for both email address and username. Enter https://outlook.office.com/mail/inbox for the webmail page. Uploaded Image (Thumbnail)
  10. Sign in again when the web portal pops up.Uploaded Image (Thumbnail)
  11. If you use Duo, you will then be prompted with MFA verification.Uploaded Image (Thumbnail)
  12. Your account should now be added to Thunderbird. Click the Inbox tab to be taken to your mailbox.Uploaded Image (Thumbnail)