Listserv FAQ

This article covers all of the frequently asked questions for Listserv email distribution lists.

[Question]:How do I unsubscribe from a list

1. Visit LISTSERV.okstate.edu.

2. Sign in using the Log In button in the top right of the screen.

   

3. Once you’ve logged in, click Subscriptions on the left panel to view your subscribed lists.

4. From here, check the box beside each of the lists you want to unsubscribe from. Select Unsubscribe from the left most drop-down list and then click Update in the bottom right.

   
5. You are now removed from the list(s).

 

[Question]:How do I unsubscribe from a list if I am retired?

1. Visit LISTSERV.okstate.edu.

2. Sign in using the Log In button in the top right of the screen.

   

3. Once you’ve logged in, click Subscriptions on the left panel to view your subscribed lists.

   
4. From here, check the box beside each of the lists you want to unsubscribe from. Select Unsubscribe from the left most drop-down list and then click Update in the bottom right.

5. You are now removed from the list(s).

 

[Question]:How do I add or remove list owners?

1. Visit LISTSERV.okstate.edu.

2. Sign in using the Log In button in the top right of the screen.

   

3. Once you’ve logged in, click List Management on the left to expand the menu and then click List Configuration.

   

4. On the next page at the top, click the Select List drop down to see all lists you are able to manage.

5. 

   After selecting a list, the lower half of the page will populate the list’s info. Click on the Administrators tab. In the Owners section of the tab, list Primary Owners in the ‘Owner=’ text box. List quiet owners in the ‘Quiet’ text box.

   Note: Those listed in the Primary Owners text box will receive error messages.

   Secondary\Quiet Owners will not receive error messages.

   

6. You can add, edit, or remove e-mail addresses from either text box. List each address on a separate line.

7. When you have finished making changes, scroll down and click the Save button in the bottom right corner.

 

[Question]:How do I add or remove list editors?

1. Visit LISTSERV.okstate.edu.

2. Sign in using the Log In button in the top right of the screen.

   
3. Once you’ve logged in, click List Management on the left to expand the menu and then click List Configuration.

4. On the next page at the top, click the Select List drop down to see all lists you’re able to manage.

   
5. After selecting a list, the lower half of the page will populate the list’s info. Click on the Administrators tab. To view current editors, look in the ‘Editor=’ text box.

6. You can add, edit, or remove e-mail addresses in the text box. List each address on a separate line.

7. When you have finished making changes, scroll down and click the Save button in the bottom right corner.

 

[Question]:How do I add a single subscriber?

1. Visit LISTSERV.okstate.edu.

2. Sign in using the Log In button in the top right of the screen.

   
3. Once you’ve logged in, click List Management on the left to expand the menu and then click Subscriber Reports.

4. On the next page at the top, click the Select List drop down to see all lists you’re able to manage.

   
5. After selecting a list, the lower half of the page will populate with all the list’s current subscribers. Under the Add Subscriber header, type the email address of the user you want to add to the list. Click Add Subscriber.

[Question]:How do I remove a single subscriber?

1. Visit LISTSERV.okstate.edu.

2. Sign in using the Log In button in the top right of the screen.

   
3. Once you’ve logged in, click List Management on the left to expand the menu and then click Subscriber Reports.
4. On the next page at the top, click the Select List drop down to see all lists you’re able to manage.
5. After selecting a list, the lower half of the page will populate with all the list’s current subscribers. Check the box beside the name of the subscriber(s) you want to remove and then click Delete Subscribers in the bottom left.

6. A pop-up will appear asking you to confirm that you want to delete the selected subscribers from the list. Click Delete to remove them from the list.

 

[Question]:How do I bulk add or remove subscribers?

1. Visit LISTSERV.okstate.edu.

2. Sign in using the Log In button in the top right of the screen.

   
3. Once you’ve logged in, click List Management on the left to expand the menu and then click Subscriber Reports.
4. On the next page at the top, click the Select List drop down to see all lists you’re able to manage.
5. After selecting a list, click Bulk Operations next to the Add Subscriber header. In the pop-up window that appears, select the desired import option.
6. Once you’ve selected the desired import option, click Choose File, and select the desired plain text file from the dialog window that appears. Once the file is selected, click Open.Note: Enter each e-mail address on a separate line in the plain text file.
7. Click Import to submit the plain text file. The addresses will either be added or removed, depending on the import option chosen. A message confirming the action will display at the top of the pop-up window.
8. Close the Bulk Operations pop-up window. The Subscriber Reports page will reload and the updated subscribers list will be displayed.

 

[Question]:How do I view or print my subscriber list?

 

1. Visit LISTSERV.okstate.edu.

2. Sign in using the Log In button in the top right of the screen.

   
3. Once you’ve logged in, click List Management on the left to expand the menu and then click Subscriber Reports.

4. On the next page at the top, click the Select List drop down to see all lists you’re able to manage.

   

5. After selecting a list, the lower half of the page will populate with all the list’s current subscribers.

6. To print the list, on the dropdown for "Report Format", choose "CSV Format", then click "Update".  Clicking "Update" starts the download.

 

 

[Question]:How do I Order Archived Postings?

1. Determine archive files available.
   1. Compose a new email to listserv@listserv.okstate.edu.
   2. Leave the subject line blank.
   3. Set the message format to plain text.
   4. In the message body type INDEX with List Name and make sure all other text is removed including signatures, see below example.
       

      INDEX Pistolpete
       

   5. Send the message.
   6. If ListServ replies with a confirmation request, reply to the confirmation request.
   7. Leave the subject line blank.
   8. In the message body type OK and make sure all other text is removed including signatures.
   9. Send the email.
   10. You will get a reply with a list of archive files, see below example.
        

       * filename                filetype             GET        PUT         size (bytes)      date                        time
       * ------------      ------------     ------    -------    -------            ---------------   ------------
         Pistolpete             LOG2006          LOG         OWN         5,363               2020-06-11         16:22:54
         Pistolpete             LOG2005           LOG        OWN         8,488               2020-05-18       11:04:33
         Pistolpete             LOG2004           LOG        OWN         4,533               2020-04-23       09:48:17
        

2. Order archived postings.
   1. Compose a new email to listserv@listserv.okstate.edu.
   2. Leave the Subject line blank.
   3. Set the message format to plain text.
   4. In the message body type GET then the File Name then the Log Name (FileType) and make sure all other text is removed including signatures, see below example.
       

      GET Pistolpete LOG2006
       

   5. Send the message.
   6. If ListServ replies with a confirmation request, reply to the confirmation request.
   7. Leave the subject line blank.
   8. In the message body type OK and make sure all other text is removed including signatures.
   9. Send the email.
   10. You will get a reply with the archived postings.

[Question]:How do I contact a List Owner?

1. To contact the LISTSERV Owner, send an email to <LISTNAME>-request@listserv.okstate.edu.  (Replacing LISTNAME with the Name of the List whose owner you are trying to contact).
2. Example: petesposse-request@listserv.okstate.edu
3. You may receive an email asking to confirm the sending of the email. Click the link to verify and send the email.

 

[Question]:How do I send email to a list

1. Compose a new email to the list name followed by @listserv.okstate.edu, see below example.

   petespossee@listserv.okstate.edu

2. Send the email.

 

 

[Question]:What Listserv roles are available?

• Owners

  People responsible for the management and configuration of the mailing list. Owners also receive the errors and administrative notifications for the list.

• Quiet Owners

  Quiet Owners maintain the same rights as the Primary Owner. They will not receive the errors and administrative notifications.

• Editors

  Editors and owners are the only persons allowed to post to the list. They will choose when to send a post to others on the list.

• Moderators

  Moderators receive postings from non-editors and approve them for distribution to the list.

• Subscribers

  People that receive postings, whether they've joined or got added to the mailing list.