Frequently Asked Questions (FAQs)
Intended Audience: Faculty, staff and students
Table of Contents
Questions & Answers
How do I check if the Office 365 app / add-in I want is available for use?
- Currently, IT is only granting access to Office 365 apps/add-ins that have received ‘Microsoft 365 Certification’. Microsoft 365 Certification offers assurances that data and privacy are adequately secured and protected when you use a third-party app. Additional information regarding Microsoft 365 Certification can be found here.
- Use below links to check if the app / add-in wanted has received the Microsoft 365 Certification.
Microsoft Excel Apps
Microsoft OneNote Apps
Microsoft Outlook Apps
Microsoft PowerPoint Apps
Microsoft Project Apps
Microsoft SharePoint Apps
Microsoft Teams Apps
Microsoft Word
- If the app/add-in that you want to use is listed in the links above as having Microsoft 365 Certification, please submit a request to be granted permissions to use the add-in.
- If the app/add-in that you want to use is not listed in in the links above as having Microsoft 365 Certification, you will need to submit a request to the app’s developers to obtain the Microsoft 365 Certification.
How do I view Office 365 add-ins that I have permissions to?
Web Application Add-Ins Viewing
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Open application
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Click Insert on the top ribbon, select Office Add-ins.
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Click the Admin Managed tab on the top.
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From here you can view all the currently available Office 365 add-ins.

Desktop Application Add-ins Viewing
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Open application
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Click Insert on the top ribbon, then select My Add-ins.
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Click the Admin Managed tab on the top.
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From here you can view all the currently available Office 365 add-ins.
How do I request permissions be removed from an Office 365 add-in?
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Start a support ticket by using this link Request Help.
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Provide the following information.
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Add-in name
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Users / Groups needing add-in removed
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Users list by each email address
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Groups list by each group name

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Request processed and permissions to add-in removed if approved.