Microsoft Outlook - Settings - FAQs

Frequently Asked Questions (FAQs)

Table of Contents

• How do I Manage my Focused Inbox in Outlook?
• How do I setup mail forwarding in Outlook?
• How do I verify rules & forwards for incoming email in Outlook?
• How do I set an Out Of Office message in Outlook?

Questions & Answers

How do I Manage my Focused Inbox in Outlook?

1. Here is information from Microsoft on managing your Focused In-box.  Focused Inbox for Outlook
      
2. Select your access method from Outlook for Windows, Outlook.com, Outlook on the web, or Outlook for Mac, then see the 'Change how your messages get organized section'.

How do I setup mail forwarding in Outlook?

Caution:  Once you forward email, you are responsible for the three-year retention set by the State of Oklahoma.  By continuing with forwarding your email, you accept this responsibility.  If you do not wish to take on that responsibility, you’ll need to operate out of Cowboy Mail.

1. Log in to http://cowboymail.okstate.edu/ with your Okey credentials.

2. On the right-hand side of the upper menu bar, click the gear icon for Settings, and then click “View all Outlook Settings” at the bottom of the menu.

   

3. Select “Mail” in the left-hand pane of the the new window.

4. Select “Forwarding” from the middle column.

   

5. Check “Enable forwarding” and then enter your email destination, such as sallysmith@gmail.com in the textbox. Select “Keep a copy of forwarded messages” to ensure email availability should the forward fail for any reason.

6. Click the Save button in the upper corner to save changes.

7. Send a test message to your @okstate.edu email address then check your forwarding account. If the message doesn’t show up within 30 minutes, please contact the IT Helpdesk at helpdesk@okstate.edu or 405-744-4357

How do I verify rules & forwards for incoming email in Outlook?

1. Log in to http://cowboymail.okstate.edu/ with your Okey credentials.
2. On the right-hand side of the upper menu bar, click the gear icon for ‘Settings’.  Click “View all Outlook Settings” at the bottom of the menu if the Settings page is not displayed automatically.
   
3. Select “Mail” in the left-hand pane of the new window and “Rules” from the middle column.
   
4. Here you may edit, reorder, or delete any rules that are no longer relevant or required.
5. You may also check your Email Forwarding settings by selecting ‘Forwarding’ from the center column.
6. Click the ‘Save’ button in the lower right corner to save changes.

How do I set an Out Of Office message in Outlook?

Through Outlook on the Web, logon to https://mail.okstate.edu:

1. After logging into mail.okstate.edu, select the Gear icon in the upper right corner.

2. Choose "View all Outlook Settings" towards the bottom of the screen.

3. Select "Automatic Replies" from the center column.

4. Turn on automatic replies.

5. Configure the automatic replies settings (for date range, auto-reply message, etc.).

6. Uncheck the box for "Send Replies Outside Your Organization."

7. Press the Save button in the lower right corner.

Through the Outlook email client app:     

1. Select the File tab in the upper left corner of Outlook.

2. Choose the "Automatic Replies" button.

3. On the Automatic Replies window, choose the "Send Automatic Replies" across the top.

4. Configure the Automatic replies settings (for date range, auto-reply message on Inside My Organization tab, etc.).

5. On the Outside My Organization tab, ensure the "Auto-reply to people outside my organization" is unchecked.

6. Select the OK button in the lower right corner of window.

All OSU A&M domains are included in the Organization and are not viewed as external senders.  Ie.@langston.edu, @OPSU.edu, @NEO.edu, etc.