Reporting Spam or Phishing Emails

Frequently Asked Questions (FAQs)

Table of Contents

• What is spam?
• What is a phishing email?
• How do I report a spam or phishing email that was delivered to my Cowboy Mail account?

Questions & Answers

What is spam?

Spam (or junk mail) is unsolicited mail, often about products or services you never signed up for or requested

What is phising mail?

Phishing emails are emails in which a malicious party is trying to steal credentials, financial information, or other sensitive data by impersonation.

How do I report a spam or phishing email that was delivered to my Cowboy Mail account?

Outlook on Desktop and the Web (EIT preferred way to report):

1. Select the email message.
2. On the ribbon, choose "Report" OR right click the message and hover over "Report"
3. Select:
   • "Junk" for spam or unwanted marketing emails.
   • "Phishing" for emails attempting to steal credentials, financial information, or other sensitive data.
4. Confirm the report if prompted. The message will be moved to the Junk Email folder.

Outlook on Mobile devices:

1. Open the message.
2. Tap the ⋮ (...) menu.
3. Select "Report Junk" or "Report Phishing"

Other (albeit less preferred) ways to report an email:

• Forward the email to abuse@okstate.edu
• Open a ticket with the IT helpdesk by either sending it to helpdesk@okstate.edu or use the form at https://services.okstate.edu/TDClient/840/Portal/Requests/ServiceOffering/177/Report-a-Potentially-…