General/Technical Documentation
Intended Audience: Students, Staff, Faculty, Alumni, and Retirees
Purpose
This article will help students, staff, faculty, alumni and retirees know what to do if their DUO account is disabled.
General Information
Please wait an hour after you first saw that your account was disabled. After an hour, you should be able to sign in. If you are still unable to sign in after waiting an hour, please create a ticket with the EIT Helpdesk through our Client Portal, or give us a call at 405-744-4357.