Self-Help Article (External)
Intended Audience: Faculty, staff, students, alumni, and retirees in the OSU and A&M systems.
Purpose
This article provides step-by-step instructions for setting up Cowboy mail in Outlook on an iPhone or iPad.
Requirements
- An active Okey account.
- iPhone or iPad running iOS / iPadOS 18.0 or higher.
- Access to the App Store.
- Sufficient free storage space to download and install Microsoft Outlook from the App Store.
- Internet connection (Wi-Fi or mobile data).
Step-by-Step Procedures
- On your mobile device, go to the App store and install Microsoft Outlook. Once it is installed, open the app.
- The app may detect that you have another account with another service already set up on your device. In this case, tap Skip.
- If no accounts are listed, enter your OSU Email Address and click tap Add Account.
- This will redirect you to the OSU Authentication page. Enter your password and tap Sign in.
- MFA users: If you use MFA, you will be prompted to use Duo verification. If you use push verification, you will need to push the Login Request to verify.
- MFA Users: Tap Approve to accept the login request.
- Your account is now setup. You will be asked if you’d like to set up another account, tap Maybe Later. Note: You can add other accounts later if desired.
- Your email is ready to use!