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- Knowledge Base
- Infrastructure
- Systems
- Individual Online File Storage – Employees
This FAQ explains how OneDrive versioning works and how to restore previous versions of files through File Explorer or the web client. It notes that versioning keeps a record of file changes, but PST files are only retained for 30 days. Step-by-step instructions are provided for restoring or previewing older versions.
- Knowledge Base
- Infrastructure
- Systems
- Individual Online File Storage – Employees
This FAQ explains how to recover deleted files in OneDrive using the recycle bin and second stage recycle bin, where files can be restored for up to three months unless permanently purged. It includes steps to access OneDrive through Cowboy Mail, locate deleted files, and restore them.
- Knowledge Base
- Communication and Collaboration Services
- Microsoft Teams
This article guides Microsoft Teams users through the process of restoring files deleted from a Team’s Files tab or its connected SharePoint site. It explains how to navigate from Teams to the associated SharePoint site, access the Recycle Bin, and restore the deleted file to its original location. By following the step-by-step instructions, users can quickly recover accidentally deleted files and minimize disruptions to collaboration.