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Services or Offerings?
Other Microsoft Office 365 Services
  1. Services
  2. Communication and Collaboration Services
  3. Office 365
Used to report issues or request help with Office 365 applications other than Teams and SharePoint, such as Word, Excel, etc.
Microsoft Office 365 A5 License Upgrade (Affiliates and Service Accounts)
  1. Services
  2. Business Services
  3. Software Licensing & Distribution
Individuals may request an upgrade of the standard, web-based Microsoft Office A3 software to the fully installed Microsoft Office A5 software.
Request Help with Microsoft Product
  1. Services
  2. Communication and Collaboration Services
  3. Office 365
  4. Other Microsoft Office 365 Services
Used to request help with other Office 365 applications not otherwise listed.