Overview
The Intune Consultation Service provides guidance for colleges and departments that want to manage and secure university-owned computers and mobile devices using Microsoft Intune. This service helps departments understand available options, identify appropriate solutions, and plan deployments that meet their operational and security needs.
Whether you are implementing Intune for the first time, expanding your current use of Intune, or looking for guidance on how to accomplish a specific task within Intune, this service provides support and recommendations to help you achieve your goals.
Features and Benefits
What the Service Includes
- Review of your device management needs and goals
- Guidance on Microsoft Intune features, capabilities, and supported use cases
- Assistance with configuring and managing devices through Intune
- Recommendations for device enrollment and deployment approaches
- Assistance with planning application deployments through Intune
- Review of university-defined security and compliance requirements and how they apply to your devices
- Guidance on Intune configuration options and management workflows
- Support for departments implementing or expanding their use of Intune
- Assistance with answering "How do I do this in Intune?" questions
- Identification of implementation considerations, dependencies, and potential challenges
Benefits
- Improved management of university-owned devices
- Better understanding of Intune capabilities and features
- Consistent device enrollment and deployment processes
- Alignment with university IT standards and security requirements
- Faster adoption of Intune services and features
- Reduced administrative effort through centralized device management
- Access to guidance for Intune-related questions and planning
- Improved user experience through standardized device management
Who is this Service Offering Available to?
IT support personnel managing university-owned devices.
Service Availability
Requests can be submitted 24/7 through the IT Service Portal.
Requests are typically reviewed within 2 business days. Consultation scheduling and completion times may vary depending resource availability.
Fees or Costs Associated with the Service
There is no cost for Intune consultation services.