Overview
If you have DUO questions around extending DUO to support your application or have questions about DUO administration, you would use this service offering.
Features and Benefits
Extending DUO to support more use cases.
Report issues having to do with administration issues such as activating DUO admin, removing DUO admin for a user who is no longer working for OSU, or some widget on a page isn't loading and you need someone to have a look.
This is NOT for general user issues with DUO.
Who is this Service Offering Available to?
Available to faculty, staff, and student employees who use university-owned computers or devices and who are authorized to interact with DUO on the administrative side.
Service Availability
Requests can be submitted 24/7, and they’re typically reviewed within 2 business days.
Fees or Costs Associated with the Service
There is no fee for most standard software.