Overview
Referring to every device by its IP address is both taxing on your memory and inefficient. DNS exists to solve that problem by allowing users to remember names instead of numbers (e.g. "go.okstate.edu" instead of 192.168.1.1).
Features and Benefits
Users may have DNS records made to map names to IP addresses ('A' records), IP addresses to names ('PTR' records), names to other names ('CNAME' records), or names to arbitrary data ('TXT' records). Users may also edit records, or have unused records deleted. Some vendors even ask that you verify ownership of a domain by using a DNS record.
Who is this Service Offering Available to?
Available to any IT staff member. Non-IT staff may take advantage of this offering but should work with their local IT staff to facilitate the request.
Service Availability
Requests can be submitted 24/7, and they’re typically reviewed during working hours within 2 business days. Only rarely does it take longer than 3 business days to complete the work once reviewed. More complex requests will necessarily take longer to complete.
Fees or Costs Associated with the Service.
There is no fee for DNS records, and everyone is encouraged to use the service often.