Overview
.Data Center Operations will work closely with technicians to confirm the details of the downtime, ensuring the announcement is clear, accurate and easy for the public to understand. Scheduled Maintenance Downtime: Planned and communicated a minimum of five business days in advance. Urgent Maintenance Downtime: Planned and communicated less than five but greater than one business day in advance.
Features and Benefits
Prompt and accurate communication of scheduled and urgent service downtime ensures that EIT personnel and end users are informed of upcoming service maintenance, while also maintaining a historical record of previous maintenance activities.
Who is this Service Offering Available to?
This service offering is available to all EIT staff.
Service Availability
Requests can be submitted 24/7. Data Center Operations will respond within 9 hours of receiving a request.
Fees or Costs Associated with the Service.
There are no fees associated with this service offering.