Overview
Data Center Operations will work closely with technicians to confirm the details of the service interruption, ensuring the announcement is clear, accurate and easy for the public to understand. Service Interruption: System or service downtime that is unanticipated and either has an unclear cause or is not controlled by EIT.
Features and Benefits
Prompt and accurate communication of service interruptions ensures that EIT personnel and end users are informed about unavailable or degraded services and the estimated restoration time, while also maintaining a historical record of past incidents.
Who is this Service Offering Available to?
This service offering is available to all EIT staff.
Service Availability
Requests can be submitted 24/7. Data Center Operations will post service interruption announcements within 30 minutes of receiving a request.
Please contact Data Center Operations at 405-744-7815 after submitting your request to ensure a timely response.
Fees or Costs Associated with the Service.
There are no fees associated with this service offering.