Overview
This service allows faculty, staff, and students to report suspected phishing emails or other malicious messages received via university email accounts. Phishing is a form of social engineering used to fraudulently obtain sensitive information such as login credentials, personal identification, or financial data. These attacks often appear as emails, text messages, or phone calls designed to trick recipients into revealing information or clicking malicious links. Prompt reporting helps protect the university community, reduce exposure to cyber threats, and support ongoing security awareness efforts.
Features and Benefits
- Rapid Analysis and Response: The security team assess reported messages to determine legitimacy and identify potential threats.
- Containment and Mitigation: Malicious emails are blocked across the university system, and affected users may receive guidance on next steps.
- Threat Intelligence Sharing: Verified phishing attempts are used to inform broader security efforts and educate the campus community.
- User Education and Support: Reporters receive feedback and resources to help recognize and avoid future phishing attempts.
- Policy and Compliance Assurance: Ensures phishing incidents are handled in accordance with institutional cybersecurity policies and regulatory requirements.
Who is this Service Offering Available to?
Available to all faculty, staff, and students who use university email accounts ore receive suspicious messages related to university services.
Service Availability
Reports can be submitted 24/7. Most submissions are reviewed within two (2) business days, with urgent threats prioritized for immediate action.
Fees or Costs Associated with the Service.
There is no fee for reporting phishing emails or receiving support. If additional remediation is required, users will be notified of any related steps or costs in advance.