Request to Unlock an Account

Overview

Okstate account(O-Key) account can get locked for various reasons: suspicious activity, hacked account, etc.
This service provides a method for user (or department) to request for that account to be unlocked.

Features and Benefits

User/department can regain access to that account.

Who is this Service Offering Available to?

Available to student, faculty, and staff members.

Service Availability

Requests can be submitted 24/7, and they’re typically reviewed within 2 business days. 
Completion time may vary but is usually resolved within 5 days.

Fees or Costs Associated with the Service.

There is no fee associated with this service.