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NEO A&M College — Campus ID & Mobile ID
How Do I Access My NEO Mobile ID (TouchNet 360U)?
Quick guide to install the TouchNet 360U app, sign in with your NEO credentials, and activate your digital Campus ID.
📋 Before You Begin
- ✅ A smartphone running iOS or Android
- ✅ Your NEO username and password (SSO credentials via the neo domain)
- ✅ A stable internet connection (Wi-Fi or mobile data)
- ⏱️ Estimated time: 5–10 minutes
📲 Step 1 — Download the TouchNet 360U App ⏱️ ~2 min | iOS & Android
Download the TouchNet 360U app from your device's app store:
- iPhone / iPad: Open the App Store and search for TouchNet 360U, then tap Get to install.
- Android: Open Google Play and search for TouchNet 360U, then tap Install.
- Wait for the app to finish downloading, then tap Open.
🔍 Step 2 — Find NEO in the App ⏱️ ~1 min
- Open the TouchNet 360U app after installing it.
- In the search bar, type NEO.
- Select Northeastern Oklahoma A&M College from the results.
- Tap Continue.
- Confirm your selection and tap Continue again.
⚠️ Note: If you can't find NEO by searching NEO, try searching Northeastern Oklahoma instead.
🔐 Step 3 — Sign In with SSO ⏱️ ~1 min | NEO Credentials Required
You will be redirected to NEO's Single Sign-On (SSO) login page:
- Make sure Account Type is set to SSO (not a local account).
- Enter your NEO username and password.
- Tap Login.
⚠️ Note: Always make sure Account Type is set to SSO — using a local account will cause login to fail.
✅ Step 4 — Authorize the App ⏱️ ~1 min
- After logging in, you will see a redirect authorization prompt.
- Read the prompt and tap OK to allow the app to proceed.
- Your NEO Mobile ID will load and be ready to use.
💡 Tip: If the redirect prompt does not appear, close and reopen the TouchNet 360U app, then try logging in again.
🛠️ Troubleshooting
| Problem |
Solution |
| Can't find NEO in the app |
Search "Northeastern Oklahoma" instead of "NEO" in the institution search bar. |
| SSO login fails |
Verify your NEO credentials work at apps.okstate.edu/portal/neo first, then retry. |
| Redirect prompt doesn't appear |
Close and reopen the app, then try logging in again. |
| App won't load your ID |
Check your internet connection and try re-logging in. If the issue persists, contact the IT Help Desk. |
📞 Still Need Help?
If you encounter any issues not covered in this guide, please contact the NEO A&M College IT Help Desk:
| 📞 Phone: |
(918) 540-6099 |
| 📧 Email: |
neosupport@neo.edu |
| 🏢 Walk-in: |
I.T. Services, Library/Administration Building, 2nd Floor, Room 216 |
| 🕐 Hours: |
Monday – Friday, 8:00 AM – 5:00 PM |