Installing Zoom on Windows

Estimated time: 3–5 minutes  |  Requires: Windows 10 or 11

1. Open your web browser (Edge, Chrome, Firefox, etc.) and go to zoom.us/download
2. Under "Zoom Desktop Client", click the blue "Download" button.
3. Once the file downloads, locate ZoomInstaller.exe in your Downloads folder and double-click it to run it.
4. If a User Account Control prompt appears asking "Do you want to allow this app to make changes?", click Yes.
5. Zoom will install automatically. When finished, the Zoom sign-in screen will appear.
6. Click "Sign In", then select "Sign In with SSO".
7. Type neo in the company domain box and click Continue. You will be redirected to the NEO login page.
8. Enter your NEO email and password to complete sign-in.

Installing Zoom on Mac

Estimated time: 3–5 minutes  |  Requires: macOS 10.13 (High Sierra) or later

1. Open Safari (or any browser) and navigate to zoom.us/download
2. Under "Zoom Desktop Client", click the blue "Download" button.
3. Once the file downloads, open your Downloads folder and double-click Zoom.pkg.
4. The Zoom Installer window will open. Click Continue, then Install.
5. Enter your Mac username and password when prompted to authorize the installation, then click Install Software.
6. Click Close when the installation is complete.
7. Open Zoom from your Applications folder or Launchpad.
8. Click "Sign In", then select "Sign In with SSO".
9. Enter neo as the company domain and click Continue. Log in with your NEO credentials.

Installing Zoom on iPhone / iPad (iOS)

Estimated time: 2–3 minutes  |  Requires: iOS 16.0 or later

1. On your iPhone or iPad, open the App Store (blue icon with an "A").
2. Tap the Search icon at the bottom of the screen.
3. Type "Zoom" in the search bar and tap Search.
4. Find "Zoom - One Platform to Connect" by Zoom Video Communications and tap Get.
5. Authenticate with Face ID, Touch ID, or your Apple ID password if prompted.
6. Once installed, tap Open (or find the Zoom icon on your home screen).
7. Tap "Sign In" on the Zoom welcome screen.
8. Tap "SSO" (Single Sign-On).
9. Enter neo as the company domain and tap Continue.
10. Sign in with your NEO email address and password.

Installing Zoom on Android

Estimated time: 2–3 minutes  |  Requires: Android 8.0 or later

1. On your Android phone or tablet, open the Google Play Store (colored triangle icon).
2. Tap the Search bar at the top and type "Zoom".
3. Select "Zoom - One Platform to Connect" by Zoom Video Communications.
4. Tap the green "Install" button.
5. Wait for the download and installation to complete, then tap Open.
6. Tap "Sign In" on the Zoom welcome screen.
7. Tap "SSO" (Single Sign-On).
8. Enter neo as the company domain and tap Continue.
9. Sign in with your NEO email address and password.