How to Add a Secondary Owner to a NEO Service Account

Summary

This article explains how a Service Account owner adds a Secondary Owner to a NEO Service Account, which is required for all Service Accounts. The owner signs in to okey.okstate.edu with their personal credentials, clicks the "Service Accounts" link, selects "Modify" for the appropriate account, then chooses "Add Secondary Owner." After entering the new owner's email address and clicking "Look Up," the owner confirms the name and department information to complete the addition

Body

👥 Add a Secondary Owner to a NEO Service Account
How a Primary or Secondary owner can add a new Secondary owner to a service account through their personal O-Key profile.
✅ Before You Begin
You must be a Primary or Secondary owner of the service account.
A Secondary owner is required for all service accounts.
Have the email address of the new Secondary owner ready. They cannot already be an owner of the account.
Step 1 — Sign in and open the account 🕐 ~2 min
  1. Authenticate to okey.okstate.edu using your personal authentication credentials. Do not use the Service Account login/password.
  2. In your personal O-Key profile, click the Service Accounts link in the left pane.
  3. Click the Modify link next to the appropriate service account.
Step 2 — Add the secondary owner 🕐 ~3 min
  1. In the service account profile, click the Add Secondary Owner link in the left pane.
  2. Enter the email address of the new Secondary owner.
  3. Click the LookUp button.
  4. If the email is valid and not currently assigned as an owner, confirm the new Secondary owner’s name and department, then click Confirm.
⚠ Warning: If the name/department shown is not correct, click Cancel and begin again rather than confirming.
💡 Tip: Adding a secondary owner gives your account an extra layer of security and ensures someone can maintain it if the primary owner is unavailable.
🙃 Still Need Help?
If you cannot add a secondary owner or the person’s information will not validate, the NEO IT Department is happy to assist.
📞 Phone: (918) 540-6099
📧 Email: neosuport@neo.edu
🚶 Walk-in: IT Department, Library Administration, 2nd Floor, Room 216
🕐 Hours: Monday – Friday, 8:00 AM – 5:00 PM

Details

Details

Article ID: 20782
Created
Wed 6/10/26 1:34 PM
Modified
Tue 6/23/26 10:43 AM