Signing In and Accessing OneDrive with Your NEO Microsoft 365 Account

Summary

Learn how to sign in to OneDrive with your NEO Microsoft 365 account, open OneDrive from the app launcher, find and open your files, and access your files from the mobile app.

Body

☁️

Reach your cloud files from any device using your NEO single sign-on

📋 Before You Begin

Make sure you have the following ready:

• Your active NEO username and password (the same credentials used for campus sign-in).

• A device connected to the internet.

• Access to your enrolled multi-factor authentication (MFA) method, if prompted.

• A modern web browser (Microsoft Edge, Chrome, or Firefox).

📑 Table of Contents

1. Sign In Through the Web

2. Open OneDrive

3. Find and Open Your Files

4. Access OneDrive on Mobile

1. Sign In Through the Web⏱️ ~2 min

Step 1: Open your browser and go to portal.office.com.

Step 2: Enter your full NEO email address using the neo.edu domain (for example, username@neo.edu) and click Next.

Step 3: You'll be redirected to the NEO single sign-on (SSO) page. Enter your password and click Sign in.

Step 4: If prompted, approve the multi-factor authentication (MFA) request to verify your identity.

Step 5: When asked Stay signed in?, choose Yes on a personal device or No on a shared or public computer.

⚠️ Warning

Never choose Stay signed in on a public or shared computer, such as a lab or library workstation. Doing so can leave your account open to the next person who uses that device.

2. Open OneDrive⏱️ ~1 min

Step 1: From the Microsoft 365 home page, click the app launcher (the grid icon in the top-left corner).

Step 2: Select OneDrive from the list of apps.

Step 3: Your OneDrive opens to My files, showing all the folders and files stored in your account.

💡 Tip

You can go straight to your files next time by bookmarking onedrive.live.com or by pinning OneDrive in the app launcher for quicker access.

3. Find and Open Your Files⏱️ ~2 min

Step 1: Use the left navigation pane to switch between My files, Shared, and Recycle bin.

Step 2: Double-click any folder to open it, or double-click a file to open it in the browser.

Step 3: To search, type a file or folder name into the Search box at the top of the page.

Step 4: To download a copy, select a file and click Download in the top toolbar.

💡 Tip

Files you open from the browser save automatically back to OneDrive as you work, so your changes are always kept in the cloud.

4. Access OneDrive on Mobile⏱️ ~3 min

Step 1: Install the OneDrive app from the Apple App Store or Google Play Store.

Step 2: Open the app and enter your NEO email address at the neo.edu domain, then tap Sign in.

Step 3: Complete the NEO SSO sign-in and approve the MFA prompt if requested.

Step 4: Your files appear under Files, and you can open, upload, or share them directly from your device.

⚠️ Warning

If you use a shared or borrowed phone, remember to sign out of the OneDrive app when finished so your files stay private.

🙋 Still Need Help?

If you're unable to sign in to or access your OneDrive account, the NEO IT Department is here to help.

📞 Phone: (918) 540-6099

📧 Email: neosupport@neo.edu

🚶 Walk-in: IT Department, Library Administration, 2nd Floor, Room 216

🕐 Hours: Monday – Friday, 8:00 AM – 5:00 PM

Details

Article ID: 21239

Created

Wed 7/15/26 9:38 AM

Modified

Mon 8/24/26 11:20 AM