Summary
Activate a brand-new NEO A&M College account, set your first password, and sign in to email, Teams, and OneDrive. Start here if you are a new student or employee who has never signed in. If you already have an account and have forgotten the password, use Reset a Forgotten NEO Password instead.
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🎉 Activate Your New NEO Account
New to NEO A&M College? Turn on your account and sign in for the first time.
✅ Before You Begin
- Your activation email from O-Key, sent to the personal email address you used to enroll. You cannot activate until it arrives — see below
- You need the identifying information NEO issued you, typically your student or employee ID number
- An internet connection is required
- 🕐 Estimated time: 10 minutes
⚠️ Wait for your activation email first. O-Key sends an activation email to the personal email address you used to enroll — not to a NEO address, because you do not have one yet. Your account cannot be activated until it arrives. If you go to the activation page before then, it will not recognise you; that is expected, not a problem with your record. Check the junk or spam folder of that personal account before calling the Help Desk.
📩 No activation email? Contact Admissions, not IT
If the email is not in your personal inbox or its junk folder, contact
NEO Admissions to check on your enrollment. They issue it — the IT Help Desk cannot send it or look it up for you.
📧 Email: neoadmission@neo.edu
📞 Phone: (918) 540-6030
📍 Walk-in: D. Dayle Creech Library Administration Building, Room 109
🎉 Activate Your Account 🕐 ~5 minutes | Any browser | New accounts only
- Find your activation email from O-Key. It goes to the personal email address you used to enroll. If it is not in that inbox, check junk or spam.
- Open NEO Account Services — Activate Account.
- Enter the identifying information the page asks for, then follow the prompts.
- Choose a password when prompted. Pick something you have never used anywhere else.
- Write down the login address the site gives you. That is what you will type to sign in from now on.
💡 Tip: Your login address is also your email address. You will use the same one for email, Teams, OneDrive, and campus computers.
💻 Sign In for the First Time 🕐 ~5 minutes | Any browser
- Open a browser and go to outlook.office.com.
- Enter your NEO login address and the password you just set.
- If you are asked to set up additional verification, follow the prompts on screen.
- When your mailbox opens, your account is working.
📌 What to Do Next 🕐 ~15 minutes | Recommended
- Install Microsoft 365 on your own computer. See the Installing & Setting Up Microsoft 365 category.
- Connect to campus Wi-Fi. See How to Connect to NEO's Campus Wi-Fi.
- Set up email on your phone.
- Sign in to Teams so your department or instructors can reach you.
📞 Still Need Help?
If you encounter any issues not covered in this guide, please contact the NEO A&M College IT Help Desk:
🌐 Helpdesk Portal: support.neo.edu
📞 Phone: (918) 540-6099
📧 Email: neosupport@neo.edu
📍 Walk-in: I.T. Services, Library/Administration Building, 2nd Floor, Room 216
🕐 Hours: Monday – Friday, 8:00 AM – 5:00 PM