Microsoft Office 365, branded as "Cowboy Mail" is the email system used by OSU students, faculty, and staff. Microsoft Office 365 also includes access to other Microsoft applications and services.

Articles (25)

Pinned Article Cowboy Mail - Email - How to Get Started With Cowboy Mail

This article explains how to get started using Cowboy mail.

Cowboy Mail - Email - How to Fix When I Cannot Login After a Password Reset

This article guides user through fixing Cowboy mail login after a password reset.

Cowboy Mail - Email - How to Setup Cowboy Mail Forwarding

This article provides step-by-step instructions for setting up Cowboy mail forwarding.

Cowboy Mail - Email - How to Setup Cowboy Mail in Apple Mail on an iPad or iPhone

This article provides step-by-step instructions for setting up Cowboy mail in Apple mail on an iPad or iPhone.

Cowboy Mail - Email - How to Setup Cowboy Mail in Mozilla Thunderbird with the Owl for Exchange Add-on

This article provides step-by-step instructions for setting up Cowboy mail in Mozilla Thunderbird with the Owl for Exchange Add-on.

Cowboy Mail - Email - How to Setup Cowboy Mail in Outlook on an Android Mobile Device

This article provides step-by-step instructions for setting up Cowboy mail in Outlook on an Android mobile device.

Cowboy Mail - Email - How to Setup Cowboy Mail in Outlook on an iPad or iPhone

This article provides step-by-step instructions for setting up Cowboy mail in Outlook on an iPad or iPhone.

Exchange Online - Archive - Exchange Online Archive Overview

This article explains what Exchange Online Archive is and what users can expect from their Online Archive mailbox.

Exchange Online - Archive - How Online Archive Policies Work

This article explains how Online Archive policies work.

Exchange Online - Archive - How to Assign an Online Archive Policy to a Folder in Outlook

This article explains how to assign an Online Archive policy to a folder in Outlook.

Exchange Online - Archive - How to Manually Create a New Folder in the Online Archive in Outlook

This article explains how to create a new folder in the Online Archive in Outlook.

Exchange Online - Archive - How to Move Email to the Online Archive

This article explains how to move email into the Online Archive mailbox.

Exchange Online - Archive - How to Recover Deleted Items from the Online Archive in Outlook

This article explains how to recover deleted items from the Online Archive in Outlook.

Exchange Online - Archive - How to Search the Online Archive in Outlook

This article explains how to search the Online Archive in Outlook.

Exchange Online - Archive - Service Accounts and Online Archive Overview

This article provide information regarding service accounts and online arrchive.

Exchange Online - Archive - What Outlook Clients Support Online Archive

This article explains what Outlook clients support Online Archive.

Microsoft 365 - Account - How to Fix Device Limit Reached Error

The article explains how to fix Microsoft 365 account error "device limit reached".

Microsoft Office 365 - Email - Sending Limits FAQs

This article provides users with information regarding the Microsoft 365 sending limits.

Microsoft Outlook - Email - How to Print Outlook Attachments Without Saving Them

This article explains how to print Outlook attachments without saving them.

Microsoft Outlook - Email - How to Recover Deleted Emails

This article provides step-by-step instructions for users to recover deleted emails from their mailbox using both Desktop and Web clients. It explains how to restore emails from the Deleted Items folder and the Recoverable Items folder, while highlighting important retention limits and conditions to ensure users understand when and how deleted emails can be successfully recovered.

Microsoft Outlook - Email - How to Search in Outlook

This article explains how to search in Outlook.

Microsoft Outlook - Email - How to Sort Deleted Email Items by the Date Deleted in Outlook

This article explains how to sort deleted email items by the date deleted in Outlook.

Microsoft Outlook - Installation - How to Install Outlook for Windows and MacOS

This article provides step-by-step instructions for installing Outlook for Windows and macOS.

Microsoft Outlook - Settings - FAQs

This FAQ offers step-by-step guidance for settings in Microsoft Outlook. Topics include Focused Inbox, mail forwarding, rules & forwards and out of office message.

Outlook Promotions Folder FAQ

This article is being made to help Students, Staff, Faculty, Alumni, and Retiree's understand, and learn to use the Promotions folder if they wish to do so.