Canvas Display Issues

Self Help Article (External)

Purpose

This self help article will help Canvas users to troubleshoot display issues.

Requirements

Step by Step Procedures

  1. Confirm usage of a supported OS and Browser here https://community.canvaslms.com/t5/Canvas-Basics-Guide/What-are-the-browser-and-computer-requirements-for-Instructure/ta-p/66 
  2. Clear your browser cache/cookies: https://clear-my-cache.com/  
  3. Restart and test Canvas.

Verification

Following the steps in this section will verify the steps in the previous section were completed successfully.

  1. Verify there are no further display issues
  2. If the issue persists, please reach out to Canvas Support using the Live Chat feature from the Help button on the left side-bar of the Canvas dashboard, or call Canvas Support at 1 (833) 742-0661. 

Complete

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Canvas Catalog (Outreach)
EIT provides assistance for students in Outreach or community sites.
Online Classroom ( Canvas )
Provides support and maintenance for the Canvas Learning Management System (LMS), including user account management, course setup, integrations with third-party tools, troubleshooting, and technical assistance for instructors, students, and administrators.