Microsoft Office 365 "Device Limit Reached" Error

Self-Help Article (External)

Purpose

The purpose of this article is to show how to resolve the error "device limit reached" with OneDrive / Office 365 apps

Requirements

Step-by-Step Procedures

1. Go to cowboymail.okstate.edu
2. Click your profile picture on the top right corner
3. Click view account
4. Click manage devices
5. You can now remove any devices you no longer use or devices that you don't recognize (security issue)

Verification

Following the steps in this section will verify the steps in the previous section were completed successfully.

1. Try signing in from the device that gave you the error; error will be gone now.
   
   Please note that OneDrive is a core part of the Microsoft 365 suite, and as such can only be installed on 5 devices at the maximum.