Examind - How to install the Excel Add-in

Self-Help Article (External)

Purpose

This guide explains how to install and troubleshoot the EXAMIND Add-in for Microsoft Excel. This tool is required for students to complete specific Excel-based assessments.

Requirements

Step-by-Step Procedures

How to Install the Examind Excel Add-in

Prerequisites:

• Microsoft Excel (Windows, Mac, or Excel Online).
• An active Internet connection.
• A valid Microsoft Account.
• User must be a member of OKEY group STW_SSB_MSIS2233_Examind

Part 1: Installation Instructions

Method A: Install Directly from Excel (Recommended)

1. Open Microsoft Excel.
2. Open a Blank Workbook.
3. Go to the Home tab on the ribbon menu.
4. Look for the Add-ins button (often a grid/box icon or a red hexagon).
   
   • Note: On some versions, this is located under the Insert tab > Get Add-ins.
5. Click the option More Add-ins, some versions may not have this step.
6. In the search box, type: EXAMIND
7. Locate the EXAMIND Add-in in the results and click Add.
8. Click Continue to accept the license terms.  The Unique Code will be provided by the professor teaching the class.
9. The add-in is now installed. You will see an EXAMIND icon on your Home ribbon.

Method B: Install via Web Browser (Alternative)

1. Navigate to the Microsoft AppSource website: https://appsource.microsoft.com
2. In the search bar at the top of the page, type EXAMIND and press Enter.
3. Locate the result titled EXAMIND Add-in and click Get it now.
4. Sign in with the same email address you use for Microsoft Excel.
5. Click Open in Excel when prompted.
6. Excel will launch and ask you to confirm the installation.

Part 2: Troubleshooting & Updates

CRITICAL: Check for Excel Updates

For Windows Users:

1. Open Excel.
2. Click File in the top-left corner.
3. Click Account (or Office Account) in the bottom-left menu.
4. Look for the Product Information section.
5. Click the Update Options box (next to the "About Excel" button).
6. Select Update Now from the dropdown menu.
7. Restart Excel after the update is complete.

For Mac Users:

1. Open Excel.
2. Click Help in the very top menu bar (top of your screen).
3. Select Check for Updates.
   • Note: If you don’t see this option, run the Microsoft AutoUpdate tool.
4. In the window, ensure "Automatically keep Microsoft Apps up to date" is checked.
5. Click the Update button next to Excel.
6. Restart Excel after the update finishes.

Common Error Messages

• The Add-in Pane is Blank or White
  • Cause: Network connection issues or browser cache conflicts.
  • Solution:
    1. Check your internet connection.
    2. Close Excel completely and reopen it.
    3. If the issue persists, try using Excel for the Web (login to office.com) instead of the desktop application.
• I cannot find the "Get Add-ins" button
  • Cause: You may be logged in with a restricted account or using a very old version of Excel (2016 or older).
  • Solution: Ensure you are logged in with your school/institution credentials. If the button is missing, try Method B (Web Browser installation) listed above.