Telephone Equipment

- Request a new phone, modify existing phone service, or cancel service.
- Automatic Call Distribution (ACD) service information.
- Voice over Internet Protocol (VoIP) information.
- Cisco Jabber service information.

Categories (3)

Automatic Call Distribution (ACD)

ACD stands for automatic call distribution. It’s a feature in voice over internet protocol (VoIP) solutions that collects information from callers, places them in a queue, and then routes the call to the next available agent based on rules that you configure. ACD essentially eliminates the need for an operator to manually redirect calls to the proper agents.
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Cisco Jabber

Cisco Jabber is an all-in-one communications tool designed for businesses to enhance collaboration and productivity. It integrates various communication methods such as instant messaging, voice and video calls, voice messaging, desktop sharing, conferencing, and presence.
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VoIP / Landline

VoIP, or Voice over Internet Protocol, is a technology that allows you to make calls over the internet instead of traditional phone lines or cellular connections.
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