Connecting to (or Forget) Eduroam WIFI Network

How to Connect

1. On the Taskbar (commonly located on the right), click “Internet access”

2. Click on eduroam. Make sure that “Airplane mode” is off.

3. Click “Connect”. “Connect automatically” is optional.

4. Enter your O-Key email address (not your short username). Enter your O-Key password. Click “OK”.

5. Click “Connect”.

6. After a few minutes, your device will say “Connected” to eduroam.

Issues / Forget Network

If you are having issues connecting to Eduroam using the steps above, you may have a previous connection saved in your device for Eduroam.

To remove this previously saved connection, use the following steps:

1. On the Taskbar (commonly located on the left), click on “Start”. Click on “Settings”.
2. Open “Network & Internet”.
3. Open “Wi-Fi”.
4. Click on “Manage known networks”.
5. Click on "eduroam"
6. Click “Forget”. Your device no longer remembers eduroam. Attempt to connect to eduroam again with the above instructions.

How to Connect

1. On the Taskbar (commonly located on the right), click “Internet access”.

2. Click on “Settings”.

3. Open “Show available networks”.

4. Make sure that “Wi-Fi” is on and click on eduroam

5. Click “Connect”.

6. Enter your O-Key email address (not your short username). Enter your O-Key password. Click “OK”.

7. Click “Connect”.

8. After a few minutes, your device will say “Connected” to eduroam.

Issues / Forget Network

If you are having issues connecting to Eduroam using the steps above, you may have a previous connection saved in your device for Eduroam.

To remove this previously saved connection, use the following steps:

1. Open “Network & Internet”.

2. Open “Wi-Fi”.

3. Open “Manage known networks”.

4. Click “Forget” within eduroam. Your device no longer remembers eduroam. Attempt to connect to eduroam again with the above instructions.

How to connect

1. On your Apple device, go to the device “Settings” by clicking on the Settings icon.
2. Open WIFI by clicking on the WIFI button
3. On the next page, make certain that the WIFI is on.  The slider should be to the right.  Click the Eduroam button.
4. Enter your O-Key Login Address (...@okstate.edu) into the Username field.
5. Enter your O-Key password into the Password field.
6. Press the Join button.
   
7. Press the Trust button.
8. After a few minutes, your device should say, “Connected to Eduroam".

Issues / Forget Network

If you are having issues connecting to Eduroam using the steps above, you may have a previous connection saved in your device for Eduroam.

To remove your O-Key credentials from the Eduroam Wi-Fi Network, please use the following instructions to forget the Network.

1. On your Apple device, go to the device “Settings" Icon and press it.
2. On the Settings page, open “Wi-Fi by pressing the Wi-Fi button.
3. In the eduroam area, open “Information” by pressing the (i) Icon.  (Make certain that the slider is to the right.  
4. On the Wi-Fi page, press the "Forget This Network” button.
5. In the message box that opens, press the “Forget” button.
6. Your device no longer remembers the O-Key credentials that were cached for Eduroam.  Attempt to connect to Eduroam again by starting at the top of this section and logging into Eduroam with your O-Key credentials.

How to Connect

1. Open “System Preferences”. Open “Network”.
2. Select eduroam from the “Network Name” drop-down menu.
3. Enter your O-Key email address (not your short username). Enter your O-Key password. Click “OK”.
4. Read and agree to the “Certificate”. Click “Continue”.
5. Enter your device username and password. Click “Update Settings”. After a few minutes, your device will say “Connected” to eduroam.

Issues / Forget Network

If you are having issues connecting to Eduroam using the steps above, you may have a previous connection saved in your device for Eduroam.

How to forget the eduroam network:

1. Go to System Preferences --> Network:
2. Click the advanced button:
3. Highlight and click the “-” to remove eduroam from the preferred networks list:
4. Click OK:
5. Click apply:

How to Connect

1. On the Taskbar (commonly located on the right), click “Internet access”. 
2. Make sure that “Wi-Fi” is on and click eduroam.
3. Choose PEAP from the “EAP method” drop-down menu. Enter your O-Key email address (not your short username). Enter your O-Key password. Choose Use system certificates from the “CA certificate” drop-down menu. Type in: edu for the “Domain”.
4. After a few minutes, your device will say “Connected” to eduroam.

Issues / Forget Network

If you are having issues connecting to Eduroam using the steps above, you may have a previous connection saved in your device for Eduroam.

How to forget the eduroam network:

1. On the Taskbar (commonly located on the right), click “Internet access”.
2. Click the arrow > within eduroam.
3. Click “Forget”. Your device no longer remembers eduroam. Attempt to connect to eduroam again with the above instructions.

How to Connect

1. On your Android device, navigate to the device Settings page by putting your finger at the top of the device's Home page and swiping down.  

2. In the page that opens up, click on the Gear Icon to open Settings.

   

3. On the next page, click the Connections button.

   

4. On the next page, click the WIFI button.  Make certain that the slider is to the right as shown in the screenshot.

   

5. On the next page, click the Eduroam button.

6. On the next (setup) page, do the following:

   1. Choose PEAP from the EAP method drop-down menu.

   2. Enter your O-Key login address (not your short username) in the Identity field.

   3. Enter your O-Key password in the Password field.

   4. Choose Use System Certificates from the CA-Certificate drop-down menu.

   5. Online certificate status should be Don't Validate.

   6. Make the Domain ad.okstate.edu.

   7. Open the Advanced page.

      
       

7. In the Advanced page that opens, choose MSCHAPv2 from the Phase 2 Authentication drop-down menu.  Then, press the Connect button.  

   

8. After a few minutes, your device should say, "Connected to Eduroam".  

Issues / Forget Network

If you are having issues connecting to Eduroam using the steps above, you may have a previous connection saved in your device for Eduroam.

To remove your O-Key credentials from the Eduroam Wi-Fi Network, please use the following instructions to forget the network.  

1. On your Android mobile device, navigate to the Settings page by putting your finger at the top of the device home page and swiping down.  On the page that opens, press on the Gear Icon to get to the Settings page.  

   

2. In the Settings page, open “Connections” by pressing the Connections button.

   

3. In the Connections page, open “Wi-Fi” by pressing the Wi-Fi button.  Make certain that the slider is to the right.

4. 

   Press the three dots on the top right of the Wi-Fi page.

   

5. On the box that opens, press the “Advanced” button.

   

6. In the Advanced page, press the “Manage networks” button.

   

7. In Manage Networks, press the Eduroam button.

   

8. On the next page, press the “Forget" button.

   

9. Your device no longer remembers the O-Key credentials that were cached in Eduroam.  Attempt to connect to Eduroam again by logging into Eduroam with your O-Key credentials.

Installing and Launching the App

1. Open the Play Store on your Android device. 

   

2. Search for “geteduroam” and install the app.

   

3. Once installed, open the geteduroam app.

4. In the app, search for “Oklahoma State University” and select it.

   

5. On the next screen, enter your O-Key email address (e.g., firstname.lastname@okstate.edu).

   

6. Enter your O-Key password.

7. Tap Connect to begin the authentication process.

   

8. If successful, you’ll see a confirmation screen indicating that you are connected to Eduroam.

Issues / Forget Network

If you are having issues connecting to Eduroam using the steps above.

1. If you encounter issues, try restarting your Pixel or checking your O-Key credentials.

2. To remove your O-Key credentials from the Eduroam Wi-Fi Network, please use the following instructions to forget the network.  

3. On your Pixel, navigate to the Settings page by putting your finger at the top of the device home page and swiping down.  On the page that opens, press on the Gear Icon to get to the Settings page.  

   

4. In the Settings page, open “Connections” by pressing the Connections button.

   

5. In the Connections page, open “Wi-Fi” by pressing the Wi-Fi button.  Make certain that the slider is to the right.

6. 

   Press the three dots on the top right of the Wi-Fi page.

   

7. On the box that opens, press the “Advanced” button.

   

8. In the Advanced page, press the “Manage networks” button.

   

9. In Manage Networks, press the Eduroam button.

   

10. On the next page, press the “Forget" button.

    

11. Your device no longer remembers the O-Key credentials that were cached in Eduroam.  Attempt to connect to Eduroam again by logging into Eduroam with your O-Key credentials.