FAQs - Electronic Faxing / RightFax

Frequently Asked Questions (FAQs)

Table of Contents

 

Questions & Answers

How do I view the history of a fax in the RightFax system?

To view the history of a fax in the RightFax system, open the fax that you wish to view and select the Fax History button in the top section of the webpage.


How do I authenticate to the RightFax system to access my RightFax account?

To authenticate to your RightFax account open your preferred Internet browser and navigate to the website https://fax.okstate.edu. Authenticate using the appropriate O-Key credentials. If you have issues authenticating to the RightFax system attempt using the format OSU\shortusername for the username field where shortusername is the username (not e-mail address) associated with the account you are using to authenticate.


How do I create a new fax in the RightFax system?

To create a new fax in the RightFax system, select the New Fax button and enter the information for the fax. Enter at least one fax recipient’s name, destination type, and a fax number or email address. Select the Send button to send the fax.


 

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