Self-Help Article (External)
Intended Audience: Faculty, Staff, and Students in the OSU and A&M systems.
Purpose
This article explains how to clear Microsoft Teams cache.
Requirements
The user of this article must have access to Microsoft Teams in order to successfully accomplish the following procedures.
Step-by-Step Procedures
- If Teams is still running, right-click the Teams icon in the taskbar, and then select Quit.

- Open the Run dialog box by pressing the Windows logo key +R.

- In the Run dialog box, enter %appdata%\Microsoft\Teams, and then select OK.

- Delete all files and folders in the %appdata%\Microsoft\Teams directory.

- Restart Teams.