Microsoft Teams - Settings - How to Clear Teams Cache

Self-Help Article (External)

Purpose

This article explains how to clear Microsoft Teams cache.

Requirements

Step-by-Step Procedures

  1. If Teams is still running, right-click the Teams icon in the taskbar, and then select Quit.
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  2. Open the Run dialog box by pressing the Windows logo key +R.Uploaded Image (Thumbnail)
  3. In the Run dialog box, enter %appdata%\Microsoft\Teams, and then select OK.
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  4. Delete all files and folders in the %appdata%\Microsoft\Teams directory.
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  5. Restart Teams.

 

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