System, desktop, and device management services to help users accomplish their needs through both in person and remote support services.

Articles (9)

EIT - PC Hardware - Minimum Standards for Oklahoma State University

Outlines minimum hardware standards for Oklahoma State University faculty and staff, including EIT-approved devices available via Dell Punchout in OKCorral.

Microsoft Intune - Enrollment - How to choose the appropriate device enrollment method

This article helps IT staff determine the appropriate Microsoft Intune enrollment method for Apple and Windows devices. After selecting the appropriate enrollment method, use the corresponding enrollment KBA to complete the device enrollment process.

Microsoft Intune – Enrollment – How to enroll a macOS Device using an Apple Configurator enrollment profile (.mobileconfig)

This article outlines the process for enrolling a macOS device into Microsoft Intune using an Intune enrollment profile (.mobileconfig). This method is intended for user-driven enrollment scenarios and allows devices to be enrolled directly on the device without requiring Apple Configurator.

Microsoft Intune - Enrollment - How to enroll a Windows device with a provisioning package

This article outlines the process for enrolling a Windows device into Microsoft Intune using a provisioning package (.ppkg). This method supports enrollment during initial setup, after setup, or by applying the package directly to the device.

Microsoft Intune - Enrollment - How to enroll an Apple device with Apple School Manager (ASM)

This article outlines the process for enrolling Apple devices into Microsoft Intune, including the use of Apple School Manager (ASM) for device assignment.

Microsoft Intune – Enrollment – How to enroll an Apple iOS/iPadOS Device using an Apple Configurator enrollment profile (.mobileconfig)

This article outlines the process for enrolling an Apple iOS/iPadOS device into Microsoft Intune using an Intune enrollment profile (.mobileconfig). This method is intended for user-driven enrollment scenarios and allows devices to be enrolled directly on the device without requiring Apple Configurator

Microsoft Intune – Enrollment – How to enroll an Apple iOS/iPadOS Device with Apple Configurator (Direct Enrollment)

This article outlines the process for enrolling an Apple iOS/iPadOS device into Microsoft Intune with Apple Configurator (Direct Enrollment). This method is intended for shared or task-based devices, does not reset the device, enrolls the device without User Affinity, and does not support the Company Portal.

Microsoft Intune – Enrollment – How to enroll an Apple iOS/iPadOS Device with Apple Configurator (Setup Assistant)

This article outlines the process for enrolling an Apple iOS/iPadOS device into Microsoft Intune with Apple Configurator (Setup Assistant). This method is intended for user-assigned devices and enrolls the device with User Affinity, supporting Company Portal and access to company resources.

Windows 10 - Security Updates - How to Apply Extended Security Updates MAK Key Year 1

This article provides step-by-step instructions for applying the Windows 10 Extended Security Updates (ESU) Multiple Activation Key (MAK) for Year 1 to eligible devices.