Summary
A directory of the NEO A&M College Microsoft Teams guides: joining meetings, fixing audio and video, sharing your screen, finding a team or channel, and working with shared files. Start here if you are not sure which guide you need.
Body
💬 Microsoft Teams: Start Here
Meetings, chat, and shared files — the common tasks in one place.
✅ Before You Begin
- You need an active NEO A&M College account with SSO access
- Nothing to install — Teams works in a browser as well as the app
- 🕐 Estimated time: 2 minutes
📌 Choose What You Need Directory | Pick a task
These guides describe the Microsoft Teams desktop app. The browser version at teams.microsoft.com is laid out the same way.
🧭 Finding Your Way Around Reference | ~2 minutes
Everything in Teams is reached from the column of icons down the left edge.
- Activity — everything that has happened since you last looked.
- Chat — one-to-one and small group conversations.
- Teams — larger shared spaces, divided into channels.
- Calendar — your meetings, the same ones as in Outlook.
- Calls — dialling and voicemail.
⚠️ Note: Chat is for conversations. A team is a shared workspace with files and channels that new members can read back through. Work that a future colleague will need belongs in a team, not in a chat.
💡 Tip: Every rail item has a keyboard shortcut — Ctrl+2 for Chat, Ctrl+3 for Teams, Ctrl+4 for Calendar.
📞 Still Need Help?
If you encounter any issues not covered in this guide, please contact the NEO A&M College IT Help Desk:
🌐 Helpdesk Portal: support.neo.edu
📞 Phone: (918) 540-6099
📧 Email: neosupport@neo.edu
📍 Walk-in: I.T. Services, Library/Administration Building, 2nd Floor, Room 216
🕐 Hours: Monday – Friday, 8:00 AM – 5:00 PM