Summary
A directory of the NEO A&M College OneDrive guides: syncing to your computer, fixing sync problems, and restoring a deleted file or an earlier version. Start here if you are not sure which guide you need.
Body
☁️ OneDrive: Start Here
Your NEO file storage, on every device.
✅ Before You Begin
- You need an active NEO A&M College account with SSO access
- Nothing to install — OneDrive works in a browser too
- 🕐 Estimated time: 2 minutes
📌 Choose What You Need Directory | Pick a task
💾 Using OneDrive on your computer
☁️ What OneDrive Is For Reference | ~2 minutes
OneDrive is your own NEO file storage. It is not a shared department drive and it is not a backup of your whole computer.
- Files in OneDrive are reachable from any computer, and from a phone.
- They survive a laptop being lost, stolen, or replaced.
- You choose who else can see each file — nothing is shared by default.
⚠️ Note: Work several people own belongs in a Teams channel, which stores files in SharePoint. OneDrive is yours; a team’s files should outlive your account.
🚨 Warning: Files kept only on your computer’s desktop or C: drive are not backed up by NEO IT. If a machine fails, they are gone. Anything you would be sorry to lose belongs in OneDrive.
📞 Still Need Help?
If you encounter any issues not covered in this guide, please contact the NEO A&M College IT Help Desk:
🌐 Helpdesk Portal: support.neo.edu
📞 Phone: (918) 540-6099
📧 Email: neosupport@neo.edu
📍 Walk-in: I.T. Services, Library/Administration Building, 2nd Floor, Room 216
🕐 Hours: Monday – Friday, 8:00 AM – 5:00 PM