Signing In and Accessing OneDrive with Your NEO Microsoft 365 Account

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Signing In and Accessing OneDrive with Your NEO Microsoft 365 Account
Reach your cloud files from any device using your NEO single sign-on
📋 Before You Begin
Make sure you have the following ready:
• Your active NEO username and password (the same credentials used for campus sign-in).
• A device connected to the internet.
• Access to your enrolled multi-factor authentication (MFA) method, if prompted.
• A modern web browser (Microsoft Edge, Chrome, or Firefox).
1. Sign In Through the Web⏱️ ~2 min
Step 1: Open your browser and go to portal.office.com.
Step 2: Enter your full NEO email address using the neo.edu domain (for example, username@neo.edu) and click Next.
Step 3: You'll be redirected to the NEO single sign-on (SSO) page. Enter your password and click Sign in.
Step 4: If prompted, approve the multi-factor authentication (MFA) request to verify your identity.
Step 5: When asked Stay signed in?, choose Yes on a personal device or No on a shared or public computer.
⚠️ Warning
Never choose Stay signed in on a public or shared computer, such as a lab or library workstation. Doing so can leave your account open to the next person who uses that device.
2. Open OneDrive⏱️ ~1 min
Step 1: From the Microsoft 365 home page, click the app launcher (the grid icon in the top-left corner).
Step 2: Select OneDrive from the list of apps.
Step 3: Your OneDrive opens to My files, showing all the folders and files stored in your account.
💡 Tip
You can go straight to your files next time by bookmarking onedrive.live.com or by pinning OneDrive in the app launcher for quicker access.
3. Find and Open Your Files⏱️ ~2 min
Step 1: Use the left navigation pane to switch between My files, Shared, and Recycle bin.
Step 2: Double-click any folder to open it, or double-click a file to open it in the browser.
Step 3: To search, type a file or folder name into the Search box at the top of the page.
Step 4: To download a copy, select a file and click Download in the top toolbar.
💡 Tip
Files you open from the browser save automatically back to OneDrive as you work, so your changes are always kept in the cloud.
4. Access OneDrive on Mobile⏱️ ~3 min
Step 1: Install the OneDrive app from the Apple App Store or Google Play Store.
Step 2: Open the app and enter your NEO email address at the neo.edu domain, then tap Sign in.
Step 3: Complete the NEO SSO sign-in and approve the MFA prompt if requested.
Step 4: Your files appear under Files, and you can open, upload, or share them directly from your device.
⚠️ Warning
If you use a shared or borrowed phone, remember to sign out of the OneDrive app when finished so your files stay private.
🙋 Still Need Help?
If you're unable to sign in to or access your OneDrive account, the NEO IT Department is here to help.
📞 Phone: (918) 540-6099
📧 Email: neosupport@neo.edu
🚶 Walk-in: IT Department, Library Administration, 2nd Floor, Room 216
🕐 Hours: Monday – Friday, 8:00 AM – 5:00 PM
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