Microsoft 365

Guides and resources for accessing Email & Microsoft 365 across Windows, Mac, iPhone, iPad, and Android devices. Includes setup steps, sign-in instructions, Outlook and app access, and common troubleshooting help for end users.

Categories (6)

Sign-In & Access

Articles in this category help users access Microsoft 365 services by resolving login, account selection, MFA, and authentication issues across Microsoft apps and web services.
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Outlook Email

Help and how-to articles for Outlook email, including sending and receiving messages, signatures, folders, rules, attachments, shared mailboxes, junk email, and troubleshooting common issues.
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Outlook Calendar

Use this category for issues or requests related to Outlook Calendar, including creating or managing meetings, calendar sharing and permissions, delegate access, meeting invitations, scheduling problems, calendar synchronization, and missing or incorrect calendar events.
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Teams

Articles and how-to guidance for basic Microsoft Teams use, including sign-in, chat, calls, meetings, team access, and standard user settings.
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OneDrive

Guides for using OneDrive at NEO — storing, syncing, sharing, and managing your files in the cloud through Microsoft 365.
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Installing & Setting Up Microsoft 365

Install and configure Microsoft Office 365 on Windows, Mac, iPhone/iPad, and Android devices, including setup of Outlook, Word, Excel, PowerPoint, and Teams as needed.
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