Articles and how-to guidance for basic Microsoft Teams use, including sign-in, chat, calls, meetings, team access, and standard user settings.

Articles (9)

Pinned Article Microsoft Teams: Start Here

A directory of the NEO A&M College Microsoft Teams guides: joining meetings, fixing audio and video, sharing your screen, finding a team or channel, and working with shared files. Start here if you are not sure which guide you need.

Create a New Microsoft Team

Step-by-step instructions for NEO A&M College employees and students on how to create a new Microsoft Group and Team through the NEO portal. Covers group naming rules, membership requirements, expiration policies, and important notes for both employee and student accounts.

Find and Join a Team or Channel

Find and join an existing Microsoft Team at NEO A&M College, join with a code, and understand the difference between a team, a channel, and a chat. Covers what to do when you cannot find the team you were told about.

Fix Audio and Video Problems in Teams

Fix Microsoft Teams meetings where your microphone, speakers, or camera are not working: check that you are unmuted, select the right device, and rule out other apps holding the camera. Work through this before calling the Help Desk.

Join a Teams Meeting

Join a Microsoft Teams meeting from your calendar, from an emailed link, or by dialing in, including how to join a meeting at another organization and what to do when you are held in the lobby.

Share Your Screen in a Teams Meeting

Share your screen or a single window in a Microsoft Teams meeting, include computer sound for video, and hand control to someone else. Includes what everyone can see before you start sharing.

Work with Files in a Team

Find, edit, and add files in a Microsoft Teams channel, work on a document at the same time as a colleague, and understand where team files are actually stored. Explains why sharing a link is better than attaching a copy.

Managing Notifications in Microsoft Teams

A guide for NEO A&M faculty, staff, and students on customizing Microsoft Teams notifications to reduce distractions and stay focused on important tasks.

When to Chat vs. Email

A guide for NEO A&M faculty, staff and students on choosing the most effective communication method between Microsoft Teams Chat and Email to improve workflow and professionalism.