Guides for using OneDrive at NEO — storing, syncing, sharing, and managing your files in the cloud through Microsoft 365.
A directory of the NEO A&M College OneDrive guides: syncing to your computer, fixing sync problems, and restoring a deleted file or an earlier version. Start here if you are not sure which guide you need.
Step-by-step instructions for changing or removing view and edit permissions on a file or folder you've shared in OneDrive.
Diagnose OneDrive when files will not sync: check the status icon, resolve the common causes such as file names and full storage, and restart the sync client. Includes what to tell the Help Desk.
Recover a file deleted from OneDrive, and roll a document back to an earlier version after a change you did not want. Includes how long you have before a deleted file is gone for good.
Learn how to sign in to OneDrive with your NEO Microsoft 365 account, open OneDrive from the app launcher, find and open your files, and access your files from the mobile app.
Set up OneDrive sync on a NEO Windows computer so your files appear in File Explorer, and understand what the cloud, green tick, and blue arrow icons mean. Includes how to free up disk space without deleting anything.
Learn how to upload files and folders to OneDrive, create new folders, move and copy items, and rename and sort them to keep your cloud storage organized.