๐พ Sync OneDrive to Your Computer
Work in File Explorer, with everything saved to the cloud.
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Before You Begin
- You need an active NEO A&M College account with SSO access
- An internet connection is required
- A NEO-managed Windows computer
- ๐ Estimated time: 15 minutes
๐ Jump to Your Section
๐พ Set It Up ๐ ~5 minutes | Windows
โ ๏ธ Note: These steps come from Microsoftโs current published documentation rather than from a walkthrough on a NEO computer. The button names should match; if yours differ, tell the Help Desk so this article can be corrected.
- On most NEO computers OneDrive is already signed in. Look for the cloud icon near the clock.
- If it is not, open OneDrive from the Start menu and sign in with your full NEO email address.
- Accept the default folder location when prompted.
- Wait for the first sync to finish. On a large OneDrive this can take a while.
๐ก Tip: Once it is set up, OneDrive - NEO A&M College appears in File Explorer. Save into it exactly as you would any other folder.
โ What the Icons Mean Reference | ~3 minutes
The small badge on each file tells you where that file actually is. This is the part that confuses people most.
- A blue cloud โ the file is online only. It takes no space on your computer, and opening it downloads it.
- A green tick outline โ the file has been downloaded and is available offline.
- A solid green tick โ the file is pinned to always stay on this computer.
- Blue circular arrows โ the file is syncing right now.
- A red circle with a cross โ the file is not syncing. See Fix OneDrive Sync Problems.
๐จ Warning: A blue cloud file cannot be opened without an internet connection. Before travelling or presenting somewhere with poor Wi-Fi, mark what you need as Always keep on this device.
๐งน Free Up Disk Space ๐ ~3 minutes | Safe
โ ๏ธ Note: These steps come from Microsoftโs current published documentation rather than from a walkthrough on a NEO computer. The button names should match; if yours differ, tell the Help Desk so this article can be corrected.
- Right-click a file or folder in File Explorer.
- Select Free up space.
- The file becomes online-only. It stays in OneDrive and is still listed โ it just no longer takes room on the disk.
๐ก Tip: The reverse is Always keep on this device, which downloads it and keeps it.
โ ๏ธ Note: Free up space does not delete anything. Deleting the file from File Explorer does delete it from OneDrive, on every device.
๐ Still Need Help?
If you encounter any issues not covered in this guide, please contact the NEO A&M College IT Help Desk:
๐ Helpdesk Portal: support.neo.edu
๐ Phone: (918) 540-6099
๐ง Email: neosupport@neo.edu
๐ Walk-in: I.T. Services, Library/Administration Building, 2nd Floor, Room 216
๐ Hours: Monday โ Friday, 8:00 AM โ 5:00 PM