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Learn how to sign in to OneDrive with your NEO Microsoft 365 account, open OneDrive from the app launcher, find and open your files, and access your files from the mobile app.

Safe ways for macOS users to clear low-storage warnings — checking available storage, emptying the Trash, using built-in storage recommendations, removing unused apps, and moving large files to OneDrive.

Step-by-step guide for connecting a USB external drive, formatting it for Windows or macOS use, and safely ejecting it to prevent data loss. Includes file system recommendations (exFAT/NTFS) and when to contact NEO IT.

Learn how to find your Windows 11 PC's processor, RAM, storage, and graphics card information using Settings, Task Manager, and the DirectX Diagnostic Tool.

Step-by-step guide for Windows users experiencing low disk space warnings. Covers safe cleanup methods including emptying the Recycle Bin, running Storage cleanup, removing unused apps, and moving large files to OneDrive. Includes guidance on when to submit a helpdesk ticket.

Check how much space your NEO mailbox is using and free it up by clearing large attachments, Deleted Items, and Junk Email. Explains what is safe to remove and what you may be required to keep.