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Scan paper to a PDF in your inbox from a campus copier, choose settings that keep the file usable, and work out why a scan never arrived. Includes what to check before scanning student or personnel records.

Add a shared campus printer to a NEO-managed Windows computer by browsing the campus print server, and set it as your default. Explains how campus printer names are built so you can identify the one in your building or room. For printers that are installed but not working, see Printing Problems instead.

Fix the usual causes when a print job does not come out: the wrong printer selected, a stalled queue, an offline printer, or a job stuck behind someone else's. Includes how to clear your own queue and exactly what to tell IT if none of it helps. To install a printer you do not have yet, see Add a Campus Printer to Your NEO Computer.