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Learn how to enable BitLocker drive encryption on Windows 11 to protect your NEO device data if it is ever lost or stolen.

Learn how to lock your screen or sign out of Windows 11 to keep your NEO account and computer secure when stepping away.

Install Duo Mobile and enrol your phone so you can approve NEO sign-ins, plus how to add a backup device before you get locked out. Covers what to do when a prompt arrives that you did not trigger.

Move Duo to a replacement phone without losing access to your NEO account - the order that works when you still have the old phone, and what to do when you do not. Keeping the same phone number does not carry Duo across.

Recognise a phishing or scam email, report it from Outlook, and know exactly what to do if you already clicked a link or gave away your password. Includes the warning signs most often seen in messages sent to NEO students and employees, and the immediate steps that limit the damage.

Sign in to Microsoft 365 safely on a lab, classroom, library, or personal computer, sign out properly afterwards, and know what to do if you think you left an account signed in.

Recognise and report phishing and suspicious email at NEO A&M College, mark mail as junk or not junk, and add a safe sender. Includes what to do if you have already clicked a link or given away your password.