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- Knowledge Base
- Hardware & Storage
How to check laptop battery health and fix common charging problems on Windows and macOS — testing chargers and cables, running battery reports, adjusting power settings, and extending battery life, plus safety guidance for swollen or overheating batteries.
- Knowledge Base
- Device Management
- macOS Devices
General guidance for choosing a Mac for NEO coursework - minimum, mid-range, and high-end tiers (MacBook Air vs MacBook Pro), plus how to check the Mac you already own. Contact the IT Help Desk for tailored advice before big purchases.
- Knowledge Base
- Device Management
- Windows Devices
General guidance for choosing a Windows laptop for NEO coursework - minimum, mid-range, and high-end specification tiers, plus how to check the laptop you already own. Contact the IT Help Desk for tailored advice before big purchases.