Activating Your AT&T Mitel 6915 Desk Phone

• A working Ethernet connection is available at your desk (the phone uses Power over Ethernet — no separate power adapter needed)
• You know your 4-digit campus extension (your Device ID will be 918540####, where #### is your extension)
• Your phone has been provisioned by IT — contact the Help Desk if you have not received your extension
• Estimated time: 5–10 minutes

1. Connect the Ethernet Cable (Power & Network)
2. (Optional) Share Your PC’s Network
3. Enter Your Device ID
4. Verify and Accept
5. Reboot and Test
6. Need Help?

🔌 Step 1 — Connect the Ethernet Cable (Power & Network) ⏰ ~1 minute  |  Mitel 6915

1. Locate the Ethernet cable at your desk.
2. Plug one end of the Ethernet cable firmly into the port labeled LAN on the back of the phone.
   Note: This single cable provides both power (PoE) and network connectivity — no power brick is required.
3. Wait a moment while the phone powers on and begins its auto-install sequence.
4. Watch the phone display until it shows the prompt: Enter Device ID.

✅ Tip: If the screen stays blank for more than 2 minutes, try reseating the Ethernet cable in the LAN port. Make sure you are not using the PC port by mistake — they are labeled on the back of the phone.

💻 Step 2 — (Optional) Share Your PC’s Network ⏰ ~2 minutes  |  Optional

The Mitel 6915 includes a built-in network switch so you can share the wall Ethernet port with your computer:

1. Plug a second Ethernet cable from the port labeled PC on the back of the phone into your computer’s network jack.
2. Your computer will receive its network connection through the phone.
3. If you do not need to connect a computer, simply leave the PC port empty.

✅ Tip: This step is completely optional. Your phone will work perfectly without a computer connected to it.

🔢 Step 3 — Enter Your Device ID ⏰ ~2 minutes  |  Mitel 6915

1. When the phone screen displays Enter Device ID, use the phone’s keypad to type your full 10-digit Device ID.
2. Your Device ID follows this format: 918540####
   Replace #### with your personal 4-digit extension.
   Example: If your extension is 1234, enter 9185401234.
3. Press the OK or Enter soft key on the phone display to submit.

⚠️ Note: If you do not know your extension, contact the NEO A&M College IT Help Desk before proceeding. Entering an incorrect Device ID will prevent the phone from activating properly.

✓ Step 4 — Verify and Accept ⏰ ~1 minute  |  Mitel 6915

1. The phone display will show the extension number and your name retrieved from the system.
2. Confirm that both pieces of information appear correct.
3. Press the Accept or OK soft key to confirm and continue.

⚠️ Note: If the name or extension displayed is incorrect, do not press Accept. Press Cancel and contact the IT Help Desk to have your provisioning corrected.

🔄 Step 5 — Reboot and Test ⏰ ~2 minutes  |  Mitel 6915

1. After you accept, the phone will restart automatically. This is normal.
2. Wait for the phone to fully reboot (approximately 1–2 minutes).
3. Once the phone has restarted, your extension number should appear on the display screen.
4. Test the phone by placing a call or asking a colleague to call your extension.

✅ Tip: If the phone reboots but your extension does not appear, unplug and re-plug the LAN Ethernet cable and allow the phone to restart again. If the issue persists, contact the IT Help Desk.

If you have trouble activating or using your Mitel 6915 desk phone, contact the NEO A&M College IT Help Desk:

• Phone: (918) 540-6099
• Email: neosupport@neo.edu
• Walk-in: IT Department, Library Administration, 2nd Floor, Room 216