Guides and support articles for the AT&T Phone System, including setup and activation of Mitel desk phones, the Phone & Ping app, and related features of the AT&T Hosted Voice Service (HVS) VoIP platform.

Articles (6)

Activating Your AT&T Mitel 6915 Desk Phone

Step-by-step instructions for connecting and activating your AT&T Mitel 6915 VoIP desk phone on the NEO A&M College campus phone network, including Ethernet setup, Device ID entry, and verification.

Adjust Audio Settings on the Mitel 6915 Desk Phone

Step-by-step instructions for adjusting the speaker, handset, headset, and ringer volume on the AT&T Mitel 6915 desk phone using the Volume rocker key.

Voicemail Setup on the Mitel 6915 Desk Phone

Voicemail Setup on the Mitel 6915 Desk Phone

Mitel 6915 Phone Directory Guide

This Knowledge Base article is a step-by-step guide for NEO A&M College staff on how to use the Enterprise Directory feature on their Mitel 6915 desk phone to look up and call campus colleagues.

Performing Cold (Blind) and Warm (Attended) Transfers on Mitel IP Phones

Step-by-step instructions for performing Cold (Blind) and Warm (Attended) call transfers on Mitel IP phones at NEO A&M College.

Adjust Audio Settings on the Mitel 6915 Desk Phone

Adjust Audio Settings on the Mitel 6915 Desk Phone