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Join a Zoom meeting from a link or a Meeting ID, with or without the app installed, and sort out camera and microphone problems before the meeting starts rather than during it.

How to Install Zoom – Windows, Mac, iOS & Android

Join a Microsoft Teams meeting from your calendar, from an emailed link, or by dialing in, including how to join a meeting at another organization and what to do when you are held in the lobby.

Fix Microsoft Teams meetings where your microphone, speakers, or camera are not working: check that you are unmuted, select the right device, and rule out other apps holding the camera. Work through this before calling the Help Desk.

Share your screen or a single window in a Microsoft Teams meeting, include computer sound for video, and hand control to someone else. Includes what everyone can see before you start sharing.

What to check when a meeting is not on your Outlook calendar: a hidden calendar, an active view filter, a declined meeting, an event saved to the wrong calendar, or an invitation that was automatically declined. Most missing meetings are hidden rather than gone.

How to use a scheduling poll in Outlook to offer several possible meeting times and let invitees vote. Includes the requirement that attendees be added before the poll option becomes available, and when a poll is a better choice than the Scheduler.

How the Teams meeting toggle works in Outlook at NEO, why an online link is added to your meetings automatically, how to turn it off for a particular meeting, and how to change the default or switch the provider to Zoom.

How to book a conference room in Outlook by searching for it by name in the location field, why the browse-by-building Room Finder comes up empty, how to tell a real bookable room from a plain text label, and how to check you have picked a room on the right campus.

How to make a meeting repeat in Outlook: set the pattern and the end date, change or end an existing repeating meeting, and move one occurrence without disturbing the others.

How to change or cancel a meeting you organize in Outlook, including how to update a single occurrence of a repeating meeting without touching the rest. Explains what attendees see and why cancelling is not the same as deleting.

How to answer a meeting invitation in Outlook, what Accept, Tentative, and Decline each do to your calendar and to the organizer's tracking, and how to send a note with your reply. Also explains why an invitation disappears from your inbox after you answer it.

How to invite people to a meeting in Outlook: add attendees, check their availability before you pick a time, choose whether to request responses, and send. Covers required versus optional attendees and the automatic Teams link.