Information on how to make changes to voicemail configurations, PIN issues, or calling features, such as call waiting or automated menus.

Articles (3)

Pinned Article FAQs - Voicemail & Calling

This is a collection of common questions & answers about our Voicemail and Calling services.

Changing Your Voicemail PIN

Your Cisco Unity Connection PIN protects the privacy of your messages and secures your mailbox from unauthorized access. You can change your PIN at any time.

VoIP Self-Care Portal Common User Options

This self-help guide is designed for VoIP phone users at Oklahoma State University. It walks users through accessing and configuring their Cisco Unified Communications Self Care Portal. The article covers essential tasks such as logging in, modifying device settings (like speed dials and line labels), and setting up call forwarding.