macOS Devices

Articles specific to Apple macOS — configuration, macOS updates, FileVault, Keychain/password issues (like the GoldKey compatibility article already in the KB), and Apple-specific setup.

Articles (3)

How to Check Your macOS Version and Update macOS

Learn how to find your current macOS version and install the latest Apple updates to keep your NEO Mac secure and up to date.

How to Fix a Mac That Won't Connect to Wi-Fi

Step-by-step troubleshooting guide for resolving Wi-Fi connectivity issues on macOS, including toggling Wi-Fi, forgetting and rejoining networks, running Wireless Diagnostics, renewing DHCP lease, flushing DNS, and recreating network locations.

How to Reset NVRAM/PRAM and SMC on macOS

Guide to resetting NVRAM/PRAM and SMC on -based Macs to fix startup, display, sound, power, and battery issues — with separate instructions for Apple Silicon Macs (M1/M2/M3/M4) and post-reset settings verification.