Articles specific to Apple macOS — configuration, macOS updates, FileVault, Keychain/password issues (like the GoldKey compatibility article already in the KB), and Apple-specific setup.
General guidance for choosing a Mac for NEO coursework - minimum, mid-range, and high-end tiers (MacBook Air vs MacBook Pro), plus how to check the Mac you already own. Contact the IT Help Desk for tailored advice before big purchases.
Step-by-step troubleshooting guide for resolving Wi-Fi connectivity issues on macOS, including toggling Wi-Fi, forgetting and rejoining networks, running Wireless Diagnostics, renewing DHCP lease, flushing DNS, and recreating network locations.
General guidance for choosing an iPad for NEO coursework - minimum, mid-range, and high-end tiers (iPad vs iPad Air vs iPad Pro), Apple Pencil notes, and how to check the iPad you already own. Contact the IT Help Desk for tailored advice.
Learn how to find your current macOS version and install the latest Apple updates to keep your NEO Mac secure and up to date.
Guide to resetting NVRAM/PRAM and SMC on -based Macs to fix startup, display, sound, power, and battery issues — with separate instructions for Apple Silicon Macs (M1/M2/M3/M4) and post-reset settings verification.