Device Management

Articles related to device management tasks, including operating system resets, reimaging, device enrollment, and OS-level configuration for university-managed Windows and macOS devices.

Categories (3)

Windows Devices

Articles specific to Windows OS tasks — factory resets, updates, Group Policy settings, driver management, and Windows-specific troubleshooting.
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macOS Devices

Articles specific to Apple macOS — configuration, macOS updates, FileVault, Keychain/password issues (like the GoldKey compatibility article already in the KB), and Apple-specific setup.
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Software Installation & Management

Installing, updating, and removing university-licensed software (e.g., Microsoft Office 365, antivirus, VPN clients) on managed devices.
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